Frequently Asked Questions

The insurance adjuster in my injury case is asking me for a statement-should I give one?

Absolutely NOT! Most, if not all, of these statements are recorded. Most folks aren’t “on their game” after a serious wreck and are in no condition to give a detailed account of their crash. Insurance adjusters are trained as to what questions to ask and how to ask them in a way that gets the response they need to later defend the case. Always speak with a reputable lawyer who regularly handles big truck, motor vehicle, and personal injury cases before giving a statement to any insurance adjuster or lawyer representing the motor carrier or other liability insurance carrier.

How important is early investigation in my automobile crash case?

In short, early investigation is the single most important part of the case. Especially if your case involves a big truck, failure to hire a big truck lawyer can result in evidence in your case being destroyed or lost forever. Documenting the scene early can be critical to showing the court how the wreck occurred which will likely be different than the at-fault truck driver’s story.


Experienced big truck lawyers have experts available to visit the wreck scene and inspect the semi-truck within hours of the crash. Most passenger vehicles and semi trucks now contain onboard computer chips or “black boxes,” which can document such things as speed, braking, and rpm and even hours driven that day.


In the case involving big trucks, some defense interests have adopted a tactic of trying to place the truck back in service as soon as possible, thus depriving the victim of that important evidence, unless you take steps early. Hiring the right attorney is a good first step.


You can be assured that if you have a significant injury case, the insurance company will seek to protect their interest in any way it can, and many will have experts and defense attorneys involved immediately. If we get a call soon enough, we can have our experts at the scene to investigate a serious crash, often before the trucking company’s insurance carrier.


Call us to put our quick response team to work for you!

My insurance company doesn’t want to pay for benefits I purchased from it. What can I do?

We buy insurance to protect ourselves, our families, or our businesses against catastrophic events such as fires, natural disasters, auto crashes and/or disabling injuries. When the unthinkable happens, we turn to our insurance company to pay for these losses and make us whole. In too many cases, the insurer denies the claim, agrees to pay only a portion of the true value of the claim, or delays payment for months or even years. These claims are commonly referred to as “bad faith” cases, referring to the insurance company’s failure to make a “good faith” effort to fairly handle your claim.


Shane Hall was selected by the Kentucky Justice Association to serve on a committee dedicated to fighting insurance companies who choose not to provide payment of medical bills and/or lost wages under automobile insurance policies purchased by consumers. Our team will fight hard to get you every dollar you deserve!

I’ve been involved in a car wreck. Is it important to seek prompt medical treatment?

Yes! The most important thing a victim should focus on is getting better! The only way you will be able to do that is to seek proper medical treatment for injuries. Wrecks involving trucks tend to involve serious injuries due to the huge difference in size between a car and a big truck. Many of the people who have the ability to walk away from a wreck try to “tough it out” and wait to see a medical provider. The insurance company uses any “gap in treatment” against you to argue that you weren’t really injured. It is very important to follow with a qualified medical provider as soon as possible after a wreck.

I’ve been involved in a big truck crash. What do I need to know?

Your big truck crash is very different from the average car wreck case. At Shane Hall, Attorney at Law, PLLC we have successfully prosecuted countless big truck wrecks for our clients. Using the trucking safety rules contained in the Federal Motor Carrier Safety Regulations (FMCSR), we investigate possible causes for your truck crash, including:

  • Negligent hiring
  • Negligent supervision
  • Improper licensing
  • Drunk driving
  • Overweight loads
  • Overworked drivers
  • Sub-standard inspection/maintenance of trucks
  • Lack of drug testing

Remember… if you or a loved one has been injured in a big truck crash, call Shane Hall Attorney at Law, PLLC immediately to discuss your case.

Do I need an attorney in my slip and fall case?

Insurance companies aren’t in the business of losing money. A trained claims professional has a huge advantage when dealing with someone who doesn’t deal with insurance claims on a regular basis. In fact, a 1995 study found that claimants with attorneys generally recovered 2 to 3 times more than self-represented claimants.


Slip and falls are generally considered “premises liability” cases. These cases arise when a property owner or custodian fails to maintain or repair the property in question so that it does not present an unreasonable risk of harm to those that visit the property. A business owner, for example, has a duty to keep his business premises safe for the benefit of the visiting public. This includes keeping aisles, passageways, and floors free of any hazardous conditions that might cause injury.


Premise liability cases commonly include:

  • Slip and falls at commercial establishments caused by liquids or foreign substances
  • Trip and fall incidents caused by unsafe property conditions
  • Construction site incidents

What if I suspect my loved one is being mistreated at a nursing home?

Many nursing home facilities are so profit-driven that they hire unqualified, untrained staff to reduce payroll costs. Many also fail to perform proper background checks on their employees. The liability of a nursing home owner or employees can result from negligent personal supervision and care, negligent hiring and retention of employees, negligent maintenance of the premises, and negligent selection or maintenance of equipment. Such negligence could result in any of the following:

  • Wandering Off / Elopement
  • Bed Sores (Decubitus Ulcer)
  • Malnutrition and Dehydration
  • Abusive Physical and Chemical Restraints
  • Falls
  • Wrongful Death
  • Physical and Sexual Abuse

Nursing home abuse is a serious problem that can lead to death in the most serious of cases. If you believe you or a loved one has been the victim of nursing home abuse or nursing home neglect, contact Shane Hall, Attorney at Law, PLLC immediately!

I’m thinking about filing for my disability benefits. What do I need to know?

Receiving Social Security Disability Insurance is a long, drawn-out process, and most people are denied when first applying for benefits. The Social Security Administration defines disability as the “inability to engage in any substantial gainful activity (SGA) by reason of medically determinable physical or mental impairment(s) which can be expected to result in death or which has lasted or can be expected to last for a continuous period of not less than 12 months. In SSDI and SSI cases, lawyer’s fees are federally regulated by the Social Security Administration. When benefits are determined, the legal expenses come out of the benefits payment.


Call Shane Hall, Attorney at Law, PLLC for assistance in getting your social security or SSI today!

I was hurt on the job. Do I need a lawyer?

Kentucky laws require employers to carry workers’ compensation insurance. If you’ve been hurt on the job, Kentucky law requires your employer’s insurance company to pay for your medical bills and a percentage of your lost wages. If the law protects workers’ rights, you may be wondering why you need a lawyer. Unfortunately, the intent of the law and how insurance companies handle claims are not necessarily the same. Insurance companies often delay claims by disputing your injuries to buy time. Being in pain is tough, but being out of work can be devastating.


Let Shane Hall, Attorney at Law, PLLC help you overcome these obstacles. Our staff will keep your case confidential, treat you with the respect you deserve, and stay on top of your case!

Let us help you get the full cash recovery you deserve. Call us today!

Request A Free Consultation

Use the contact form below to give us more information about you and your case and we will get back to you as soon as possible. Please note that there is no client-attorney relationship until you and our law office have both signed an agreement.

    Practice Area:


    This website has been prepared solely for the purpose of providing information about Shane Hall Attorney at Law PLLC and the services it provides. The website has been compiled in good faith by Shane Hall Attorney at Law PLLC. Some of the information may now be incomplete or may have fallen out of date. The material contained in this website should not be construed as legal advice, or as establishing an attorney-client relationship. Kentucky Legal Ethics requirement: No cost or case expenses owed unless you win.


    The personal injury lawyers of Shane Hall Attorney at Law, PLLC., serve clients throughout Eastern and Central Kentucky in the counties of Pike County, Knott County, Martin County, Floyd County, Letcher County, Lawrence County, Fayette County, and Harlan County.


    97 Ratliff St.
    Pikeville, KY 41501

    118 Dart Bottom Rd.
    Phelps, KY 41553

    © Shane Hall Attorney At Law | Website By Digital Tulip